Revision of Privacy Notice

 

 

Dear customer,
Thank you for your kind patronage of TEAC.
We wish to announce the revision of our privacy notice as of April 1, 2022.

This revision is to be made for the purpose of complying the Act on the Protection of Personal Information, which was revised and comes into force, and clarifying how TEAC group companies handle your personal information.

 

[Summary of the Revision]

  1. Details of our safety measures for personal information
    We will add the paragraph to explain the safety measures taken for the appropriate handling of personal information.
  2. Clarified purpose of use of personal information
    For information obtained in the course of our recruiting activities, the purpose for employment consideration is newly established as the purpose, which have included into the section “To contact you for transaction (including contemplating the possibility of transaction) or meeting with you or to respond to various inquiries from you” in the current privacy notice.
  3. Clarified intercompany sharing among TEAC group companies
    TEAC Corporation, Esoteric Company, and TEAC Customer Solutions Corporation mutually outsource the sales activities and repair services and/or undertake the outsourcing from other company. To the necessary extent, we may use and share your information to respond to your request of information and/or repair of faulty product, and specify such sharing in advance.
  4. Date of revision
    April 1, 2022

 

Revised Current

1.Collection of Personal Information

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  1. When you apply for the job as our employee; or
  2. When we acquire personal information for the cases other than 1 to 6 above, we will notify you separately.

We handle personally referable information relating to certain individual, which even does not fall under the personal information (hereinafter referred to as “Personal Referable Information”), as personal information, in case that the personally referable information is referred to any other information and identify certain individual using separately obtained personally referable information.

We would like to ask you to provide your personal information from your own will. Please note, however, that services on this website may not be available if you choose not to provide certain personal information.

1.Collection of Personal Information

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  1. When we acquire personal information for the cases other than 1 to 5above, we will notify you separately.

We would like to ask you to provide your personal information from your own will. Please note, however, that services on this website may not be available if you choose not to provide certain personal information.

2.Purpose of Use of Personal Information

Your personal information provided may be used for the following purposes.

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  1. To consider the employment of you as our employee
  2. To prevent misconduct or illicit acts such as infringement of rights, or to respond as needed for investigations with the objective of protecting the rights of you, the Company, or any third parties;

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2.Purpose of Use of Personal Information

Your personal information provided may be used for the following purposes.

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  1. To prevent misconduct or illicit acts such as infringement of rights, or to respond as needed for investigations with the objective of protecting the rights of you, the Company, or any third parties;

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3.Provision of Personal Information to Third Parties

We will not disclose or provide personal information obtained from you to any third party except for cases falling under any of the following items. When you submit us personal information about someone other than yourself, you must first obtain the person's consent for submission before the submission to us. When we acquire personal information from our business partners or the like, we will handle the personal information similarly.

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  1. When we provide and share personal information with our group companies to the extent necessary to achieve the Purposes of Use clearly specified to you;
    1. We will share customer information with our group company, TEAC Customer Solutions Corporation (hereinafter referred to as "TCS") and Esoteric Company (hereinafter referred to as "TEC"), as we remain the entity responsible for personal information management.
      Personal information to be used :
      Name, address, contact information, identity verification documents, histories of your product purchase, repair or service usage and the payment therefore with us, TCS or TEC, history concerning our customer support or communications with you, your login and membership registration status on the websites such as our home page or SNS sites, etc. operated or administered by us, TCS or TEC, and information acquired by technologies such as information communication terminals and cookies.
      Purpose of use :
      To respond to inquiries and requests concerning products and repairs; for the payment arising from the product shipment, service provision, etc.; to verify identity; to improve information management and customer experience on the websites or SNS sites operated or administered by us, TCS or TEC; for improvement or research and development of the merchandizing products and services; for advertising, marketing, and sales promotion activities for the products and services.

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3.Provision of Personal Information to Third Parties

We will not disclose or provide personal information obtained from you to any third party except for cases falling under any of the following items. When you submit us personal information about someone other than yourself, you must first obtain the person's consent for submission before the submission to us. When we acquire personal information from our business partners or the like, we will handle the personal information similarly.

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  1. When we provide and share personal information with our group companies to the extent necessary to achieve the Purposes of Use clearly specified to you;
    1. We will share customer information with our group company, TEAC Customer Solutions Corporation (hereinafter referred to as "TCS"), as we remain the entity responsible for personal information management.
      Personal information to be used :
      Name, address, contact information, identity verification documents, histories of your product purchase, repair or service usage and the payment therefore with us or with TCS, history concerning our customer support or communications with you, your login and membership registration status on the websites such as our home page or SNS sites, etc. operated or administered by us or by TCS, and information acquired by technologies such as information communication terminals and cookies.
      Purpose of use :
      To respond to inquiries and requests concerning products and repairs; for the payment arising from the product shipment, service provision, etc.; to verify identity; to improve information management and customer experience on the websites or SNS sites operated or administered by us or by TCS; for improvement or research and development of the merchandizing products and services; for advertising, marketing, and sales promotion activities for the products and services.

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4. Security Measures for Personal Information

We will appropriately handle your personal information in accordance with Act on the Protection of Personal Information and our privacy policy. We will ensure the security of information system processing personal information through the following measures:

  • Engaged persons who handle personal information
    Define the required access rights and the respective scope for the purpose only persons who need to access may access the personal information; Establish the reporting system for the case any engaged persons finds the fact or symptoms in breach of the Act on the Protection of Personal Information or any internal rules on handling personal information; and Regularly train our engaged persons on precautions when handling personal information.
  • System Environment
    Set the restricted area so that we can allow and control the entry of the permitted persons and devices; Set and manage the access control for the engaged persons to limit the scope of person and database of personal information, and establish the environment where any person without the access right may not handle the personal information; and Develop and maintain the information security policy as a security standard that engaged persons shall comply and protect and prevent the devices from theft and unauthorized access, which will be reviewed and refined from time to time.
  • Transfer of personal information overseas
    Ensure the measures to help security management in addition to understanding the legal system of the country on personal information protection in case personal information is stored in any foreign country; and Notify you of the fact of transfer to the foreign county, the processing of information, and the outline of security measures.

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